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Delivering across Southern Ontario
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FAQ

Frequently Asked Questions

Feeding Guidelines

Every dog is unique, so consider these three factors when feeding:

1. Current weight and muscle mass

2. Age

3. Activity level

We recommend feeding 2-3% of your dog’s ideal adult body weight. Less active dogs can have 2%, moderately active ones may need 2.5%, and very active dogs up to 3%.

When switching from kibble to raw, fast your dog for one day between meals to help their system adjust. If you need help, reach out to us at info@pawonraw.com or (226)-896-0008 for a personalized plan.

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Subscription Details
Join our hassle-free subscription service and never run out of fresh, raw dog food! Choose from flexible delivery intervals (every 2, 3, 4, or 5 weeks), and enjoy exclusive benefits: 10% off your first three orders Delivered right to your door, across Southern Ontario Customizable portions for your dog’s needs Start your subscription today and give your dog the best!
Delivery Information
Delivery Day Your order will arrive between 9:00 AM – 5:00 PM in our refrigerated van, ensuring your product stays frozen! While we can’t provide an exact time beforehand, you’ll receive text updates with delivery status on the day. Please ensure your cell number and address are correct. We can’t accommodate special time requests, but we can place products in a cooler if needed. For apartment deliveries, we’ll leave the package in the lobby and call to confirm. Note: We aren’t responsible for thawing or theft after delivery.
Are there any additives or preservatives?

No, our products are 100% natural with no artificial preservatives, fillers, or additives. You’re feeding your dog fresh, whole ingredients.

What’s the difference between Prime Ground Mixes and Ultimate Dinner Delights?

Prime Ground Mixes focus on meat, bones, and organs, while Ultimate Dinner Delights include vegetables and fish oil for a more complete meal.

How is the meat packaged?

Our meat is packaged in convenient 1lb tubes and frozen immediately to lock in freshness, maintain hygiene, and ensure food safety. This format makes it easy to thaw just the right amount, helping you save time and reduce waste while meal prepping for your pet.